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Microsoft MB-300 Exam is a valuable certification for professionals who want to demonstrate their expertise in Microsoft Dynamics 365 Finance and Operations. Microsoft Dynamics 365: Core Finance and Operations certification demonstrates the candidate's ability to configure and use the system to manage business operations effectively. Candidates who pass the exam can enhance their career prospects and increase their earning potential.
NEW QUESTION # 13
You need to identify potential issues with the security roles and new processes.
Which tools should you use? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/tasks/identify-resolve-conflicts-segregation-duties
https://global.hitachi-solutions.com/blog/create-custom-security-roles-dynamics-365
NEW QUESTION # 14
You manage a Dynamics 365 for Finance and Operations environment. Users report slow queries, deadlocks, and crashes. You need identify which tool to use to troubleshoot. What should you use?
- A. Environment monitoring
- B. Microsoft Azure Active Directory Connect Health Agent
- C. DirectQuery
- D. System diagnostics
Answer: A
Explanation:
Reference:
https://blogs.msdn.microsoft.com/axsa/2018/06/05/how-to-use-environment-monitoring-view-raw-logs/
Topic 1, Relecloud Case
Background
Relecloud is a cloud point of sale (POS) software company specializing in direct to consumer food stands. They have multiple business units using their new Dynamics 365 Finance and Operations implementation including customer-facing representatives for account management, technical support, customer service, and finance. There are two legal entities, one for operations and one for financials. Customers pay for the Relecloud POS software monthly and everything is deployed in the cloud. The Dynamics instance URL is https//relecloud prod operations.dynamics.com.
Munson's Pickles and Preserves Farm is a company that uses Relecoud's cloud POS software to sell their produce in farmers markets. Munson's was one of Relecloud's first customers, and Relecloud stocks their employee lunchroom with Munson's products. Munson's has also been subcontracting their employees to Relecloud to help functionally build a best-in-breed solution. Munson's employees assume multiple organizational positions. Each employee has only a single email address by which people can contact them.
Current environment: System and IT
* Dynamics 365 for Finance and Operations was recently updated.
* All recurring batch jobs in the system were removed and recreated.
* The alert notification batch processing was recently changed from every 10 minutes to once every two hours.
* Real-time reporting of the information is not needed.
Current environment: Customer Service
* Customer credit requests are entered through the customer service team.
* All requests must contain a date, time, reason for request, and customer service notes on initial recommendations for credit action.
* Customers have multiple points of contact who can enter support tickets to the Relecoud portal.
* Tickets are automatically generated in the support team's third-party system when they are created by support technicians.
* The Dynamics 365 email client mail is used to correspond with customers.
Current environment: Technical Support/IT
* The technical support team gets involved when technical issues arise with the Relecloud software. Service tickets are entered and get escalated to the team, depending on the issue.
* Microsoft Flow is used for automating different workstreams.
* Workflows are not configured for the technical support request flows in Dynamics 365 Finance and Operations.
* Management and history of technical support tickets are handled in a third-party issue management solution.
* The technical service team manages issues related to the Relecloud POS as well as the Dynamics 365 application.
Current environment: Account Representatives
* Each customer is assigned a single account representative.
* Account representatives use multiple devices.
* Only account representatives have the ability to approve credits.
* All email to customers come through their own Outlook instance.
Current environment: Finance
* Customers do not have invoice accounts.
* Only finance resources have the ability to enter credits.
* Credits can be entered by any of the four finance resources assigned the Credits and Refunds security role.
* If the request has not been updated in four days, the request is escalated to the Controller. The account representative must be alerted when this occurs.
Requirements: Technical support/IT
* Support technicians must use Microsoft's existing knowledge base to resolve open issues.
* If an issue exists, support technicians must report the status of the issue on a weekly basis.
* If there is no existing support request, support technicians must create one for Microsoft evaluation.
* All software must be installed centrally when possible.
* The Dynamics 365 Finance and Operations production environment must have an update cadence of every second Saturday from 4-7 A.M. EST.
* Updates must be tested in separate environment.
Requirements: Account representatives
* Account representatives must be able to see only the relevant customer fields and records automatically from their dashboard.
* Account representatives must be able to export the list of customers to Microsoft Excel.
* Account representatives must be able to navigate to the customer master record for any editing or record entry tasks.
* The forms must be relevant based on each account representative's needs.
* Account representatives need a centralized location to see multiple data components.
* Account representatives require an offline list of their current customers in Excel with only the fields they need.
* The IT Director must reassign all instances of an account representative's customer contacts if the representative leaves the company.
* An alert must be sent automatically to an account representative when a credit is issued or any data is changed on a customer's record.
Requirements: Financials
* Any refund must be printed as a physical check.
* All printers must be exclusive to the financial legal entity.
Issues
* Typing 'pickle' in the search box yields no returned results for the account representative.
* After the latest update, an account representative reports that he is no longer receiving alert notifications when a customer's contact is changed.
* An account representative has recently resigned.
NEW QUESTION # 15
A company implements Dynamics 365 for Finance and Operations and uses Lifecycle Services (LCS). The company uses both standard and customized functionality.
Testers have reported problems using the recent User Acceptance Testing (UAT) round.
You need to resolve these issues before UAT can proceed.
Which tools should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 16
You work with a systems administrator for Dynamics 365 for Finance and Operations.
The system has been configured to prompt users for how they want to send emails based on the given scenario they are encountering. In certain situations, they will want to generate an email to forward to an account executive who doesn't have access to Dynamics 365 for Finance and Operations. Other times, the emails should be either sent as an attachment to a user email or through a generic no reply email.
You need to determine which configuration to provide to the file system administrator for the given scenario.
Which option should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 17
A company uses Dynamics 365 Finance.
User1 is an approver of expense reports. User1 will be on vacation next week.
You need to configure the system to assign a user named User2 temporary permissions to review and approve expense report submissions while User1 is on vacation.
What should you do?
- A. Create a delegation rule for User2 for the duration of the vacation period.
- B. Assign User2 as the approver for expense reports using the workflow designer.
- C. Create a delegation rule for User1 for the duration of the vacation period.
- D. Assign User2 the same user security roles as User1.
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/tasks/delegate-work-items-workflow
NEW QUESTION # 18
Your company is upgrading to Dynamics 365 Finance. The company has 20 offices in 20 countries/regions. Each office currently uses their own Microsoft Dynamics AX 2012 R3 implementation. Transactions occurring in the systems are high volume. Viewing data from each office requires logging into 20 different AX implementations and takes hours to complete.
You must upgrade to a solution that provides near real-time data refreshes and views the data in a single Power BI dashboard.
You need to implement the solution.
Which technology should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 19
You need to design a business process for the account manager's customer list requirements.
Which three actions you perform in sequence? To answer, move the appropriate actions to the answer area and arrange them in the correct order.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 20
A company is implementing Dynamics 365 Finance and Dynamics 365 Supply Chain Management. The company is preparing to migrate data to the new systems.
You need to import sales order headers and lines by using a single entity. All legal entities must contain the same setup data.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/data-entities/develop-composite-data-entities
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/data-entities/copy-configuration
NEW QUESTION # 21
A company is implementing Dynamics 365 Finance.
The company wants to use Power BI as a reporting solution. The reporting must be embedded into the workspace.
You need to identify the data strategy that supports this requirement.
What should you use?
- A. Dual-write
- B. Data management
- C. Entity store
- D. Bring your own database (BYOD)
Answer: A
NEW QUESTION # 22
A company uses Dynamics 365 Finance. You configure a standard workflow for travel requisitions approvals.
You configure the workflow which requires a single approver. You configure a pool of five managers to approve all travel requisitions.
Managers must submit their own travel requisitions. A separate manager must approve the travel requisition.
You need to ensure the system prevents managers from approving their own travel requisitions.
What should you do?
- A. Set the value of the Disallow approval by submitter option to Yes.
- B. Configure a condition to prevent the approval step from running when the originator is a manager.
- C. Configure an activation condition on the travel requisition workflow to prevent activation for managers.
- D. Create an escalation path for the Approve travel requisition step of the travel requisition workflow.
Answer: A
Explanation:
Explanation
Specify a final approver
You can designate a final approver for scenarios where the approver is the person who submitted the document for approval and the "disallow approval by submitter" is being used. Follow these steps to specify a final approver.
* In the workflow editor, right-click the approval element, and then select Properties to open the
* Properties form.
* In the left pane, click Advanced settings.
* Select the Use final approver check box.
* In the list, select a user to be the final approver.
Reference:
https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/configure-appro
https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/configure-appro
NEW QUESTION # 23
Your company is using a highly customized version of Dynamics 365 for Finance and Operations.
You have identified a new hotfix that will correct several important issues that have caused many user complaints.
You need to determine whether the hotfix will break any customizations.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/migration-upgrade/install-metadata-hotfix-package
NEW QUESTION # 24
You need to identify a mechanism to enable products for the sales street team application that meet the requirements.
Which tool should you use?
- A. Batch data APIs
- B. ODataAPIs
- C. Dual-write
- D. Common Data Service
- E. Application connector
Answer: C
Explanation:
Reference:
https://cloudblogs.microsoft.com/dynamics365/it/2020/03/27/dual-write-automates-data-flow-between-dynamics
NEW QUESTION # 25
You are a Dynamics 365 for Finance and Operations system administrator.
You need to configure the system to support several new use case scenarios.
Which features should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/user-interface/task-recorder?toc=/fin
NEW QUESTION # 26
You are tasked with enhancing usability in the Dynamics 365 for Finance and Operations deployment for your organization.
Your organization is evaluating different approaches, including using workspaces.
You need to identify the goals of using workspaces.
Which goals should you identify? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 27
You need to design a business process for the account manager's customer list requirements.
Which three actions you perform in sequence? To answer, move the appropriate actions to the answer area and arrange them in the correct order.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Topic 2, Contoso. Ltd
Case Study
This is a case study. Case studies are not timed separately. You can use as much exam time at you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time prowled.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study, Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new sectary you cannot return to this section.
To start the case study
To display the first question m this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment and problem statements, if the case study has an All Information tab. note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background
Current environment
Ubeny5 Delightful Sinful Bakery & Cafe is a baked goods company headquartered in Denver. Colorado. The company has 200 locations around the United States.
Contoso, Lid purchases a majority stake m Liberty's As part of this acquisition. Contoso, Ltd plans to implement Dynamics 365 Finance, Dynamics 365 Supply Cham Management and Dynamics 365 Retail to support the rapid future growth Streamlined business processes will be implemented to replace manual processes and Microsoft Excel.
Contoso, Ltd. already has 10 legal entitles that use all Dynamics 365 modules in a single tenant. Liberty s with exist within the Contoso. Ltd. tenant as its own legal entity and Lifecycle Services (LCS) project. AN environments are cloud based.
General
Contoso. Ltd. uses One Version tor detailed regression test planning. The testing plan is fully automated by using the Regression Suite Automation Tool 1RSAT). There is a standardized set of core business processes in a single Business Process library and functionality-specific business process libraries for the various Contoso. Ltd. businesses.
Environments
The following hilts are used to connect to Contoso, Ltd. s environments:
Microsoft SharePoint: httpsyAibertys.sharenoint.com
Dynamics 365: httpsVAibertviAos.cloodaK.dynamics.com
Microsoft A2ure Dev Ops https/Libertysvisualstudiocom
Microsoft Office 365: httpsi/Libertys-my.sharepoint com
The company uses the following Dyn
amics 365 version: 10.06/Update 30.
Current delivery
Business Processes/LCS
Liberty s needs lo leverage as many existing Contoso. Ltd.'s business processes as possible to shorten the implementation lifecycle and create similarities between the organizations. There will be one master business process library for Liberty s There are 100 user acceptance testing scripts. Fourth Coffee is one of Contoso. Ltd/s legal entities.
Liberty's has a business process library that contains a specific set of functionality. Liberty s would like to use as an existing node In their core business process library.
Sales discounts for high-volume customers must be calculated by using predefined Excel templates. Sales team members must be able to access the template directly from the sales order form.
Data import/Export
Any Excel templates need to be standardized and easily accessible. The integrity of shared templates must be strictly maintained.
After the Implementation, the core Liberty's team needs to be empowered to further identify future value-add opportunities for interacting and manipulating their data as future phase initiatives- Once they understand the data structures and capabilities, they need to start creating their own templates that meet then specific needs.
Workflow
A workflow to streamline the feedback of the customer experience is critical. Any negative experience needs to be quickly addressed. Any steps to rectify the customer concerns are handled offline at the discretion of regional managers As the company grows, customer history of vendor direct delivery performance must be documented to assure stakeholders that the company is monitoring vendor performance. Any actions to rectify the customer concerns must be approved prior to execution.
Go Live/Cutover
* Go live axe. October 1.
* Cutover Sewn days before go live with daily delta imports occurring nightly. This process has been fully vetted and is operating properly.
* Data Packages to migrate: Two.
* Data Imports: Six hours total for all imports.
* Performance testing: Liberty's team system administrator reports that they are not planning to conduct performance testing.
Software updates
The customer cannot take updates during their busy season from November 1 - December 3v Any system downtime requires a notification to the users through the proper application management tool. 100% of user acceptance testing is required for any system update.
The first official update to the live software will be the third week of October.
Regression testing
There will be no dedicated 'egression testing team after going live. They are dedicated prior to go live and anything that can be done to virtually eliminate the overhead of regression testing will be done prior to go live.
Workspaces
A standard workspace will be assigned to each regional manager. The workspace will show the following information for stores associated with a regional manager
* Single detailed view of multiple components of their sales data
* KPIs for regional sales goals
* Drill down capabilities to inquire about the data
* Any direct delivery special orders
* Any negative inventory items
Regional managers may personalize workspaces as needed.
Issues
The current Open m Excel templates option on the All Customers form is missing several fields. It also contains several additional fields. This form must be replaced.
There was an issue with agreeing upon a supplemental organizational hierarchy used for sales reporting at go I've. This hierarchy is exclusively for reporting purposes Customer surveys are conduced by using open-ended emails or in store comment cards from the regional managers at random. This process makes it difficult to consistently analyze satisfaction metrics.
There is a concern that there will be something that pops up stopping the go live. A list must be compiled describing notable risk points.
A regional manager is asked to review a direct delivery sales order to determine whether it was created correctly in a test environment The regional manager trainer cannot see the sales order in question by using the direct delivery sales order link in the user's workspace.
Liberty's Instinct goes live successfully. In preparation for the first update, several business scenarios were reported as failing in the validation testing. You are working with Microsoft support and reviewing potential fixes to address the Issues.
NEW QUESTION # 28
A company needs to set up its printers to work with Dynamics 365 for Finance and Operations.
You need to set up the printers for network printing from the Dynamics 365 client browser.
Which three actions should be performed in order? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/analytics/install-document-routing-a
NEW QUESTION # 29
You are a Dynamics 365 for Finance and Operations system administrator. You create different workflows for Canada and the Unites States.
You must create a workflow that sends a notification to the North American workflow administrator with workflow comments in the notification.
You need to configure the workflows.
What option should you select for each scenario? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/tasks/users-recei
NEW QUESTION # 30
A company implements Dynamics 365 for Finance and Operations.
It must set up the system to be ready for entering inventory items.
You need to select which unit of conversion fits the scenario.
Which conversion types should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
References:
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/set-up-units-and-unit-conversions-retail-essent
NEW QUESTION # 31
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