Best Way To Study For Microsoft PL-200 Exam Brilliant PL-200 Exam Questions PDF
Updated Verified Pass PL-200 Exam - Real Questions and Answers
NEW QUESTION 62
You have a Power Apps portal app that supports a sales community and a service community in the same environment. The only language configured in the environment is English. The company wants to add support for two more languages.
The solution must meet the following requirements:
* Languages must be for both sales and service functions.
* The company logo and colors must be used and apply to all screens.
* Communities must be separate with different URLs and access lists.
You need to configure the solution.
What should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Create two portals, one for each community
Power Apps portal app languages
Box 2: Add themes
You can create a custom look and feel (a theme), for your app by making changes to the default colors and visual elements provided in the uncustomized system. For example, you can create your personal product branding by adding a company logo and providing table-specific coloring. A theme can be created by using the Themes area, without requiring a developer to write code. You can create, clone, change, or delete themes that are used in your environment.
Reference:
https://docs.microsoft.com/en-us/power-apps/maker/model-driven-apps/create-themes-organization-branding
NEW QUESTION 63
You attempt to deactivate several currencies in a Microsoft Dataverse environment.
You are not able to deactivate one of the currencies.
You need to determine why you cannot deactivate the currency.
What is the reason?
- A. The currency is used by another record.
- B. The currency is the base currency.
- C. The currency is used by an active business process.
- D. You are not the currency record owner.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/org-service/web-service-error-codes
https://docs.microsoft.com/en-us/power-platform/admin/manage-transactions-with-multiple-currencies
NEW QUESTION 64
You manage the Dynamics 365 environment for a company.
You need to ensure that there are no leads for a customer before you create a new opportunity for the customer.
How can you use duplicate detection rules to achieve this goal? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 65
You need to design and create the solution for gathering contact information from guests for marketing purposes.
What should you use? To answer, select the appropriate options In the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 66
You are a Dynamics 365 for Customer Service developer.
You must trigger a mobile notification whenever a specific hashtag is posted from Twitter. The notification will send email to the company's social media teams distribution list.
You need to create a connection to the Twitter service and build a solution.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
NEW QUESTION 67
A company has a model-driven app that uses Microsoft Dataverse.
Users need to add an alternate phone number when entering their account information. The users also require a list that displays the customers that do not have an alternate phone number.
You need to enable the required features.
Which features should you use? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Answer:
Explanation:
Explanation
NEW QUESTION 68
You manage the Dynamics 365 Customer Service environment for an organization.
Microsoft SharePoint will not be deployed in the environment for a year.
You need to integrate Microsoft Office 365 solutions with the Dynamics 365 instance to help the sales team with internal collaboration efforts.
Which three solutions can you currently implement? Each correct answer presents part of the solution. NOTE:
Each correct selection is worth one point.
NOTE: Each correct selection is worth one point.
- A. Microsoft Yammer
- B. Microsoft OneNote
- C. Microsoft OneDrive for Business
- D. Microsoft Exchange Online
- E. Microsoft Skype for Business
Answer: A,D,E
Explanation:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/add-office-365-online-services
NEW QUESTION 69
You create a new solution for a business process.
The business process includes uploading specific file types to a web service.
You need to ensure that the business process works the same way anywhere the solution is deployed.
Which option should you use? To answer, drag the appropriate options to the correct configurations. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Solution system settings
For Power Apps in Settings > Customizations > Customize the System you can configure email and document management, activate or deactivate processes, and more.
Box 2: Environment variable
When should Environment variables be used?
Some examples include:
When an input parameter needs to change across environments and should not be hard-coded. For example, a URL that points to a different resource in development and production environments.
If you're building a solution where your customer is required to provide an input value.
Application setup pages.
Incorrect:
A connection reference is a solution component that contains information about a connector.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/advanced-navigation
https://powerapps.microsoft.com/en-us/blog/environment-variables-available-in-preview/
NEW QUESTION 70
A customer has a support website that includes FAQ pages, knowledge articles, and support content.
You plan to leverage an existing Power Virtual Agents bot to enhance and streamline existing support functionality for the existing support portal.
You need to create topics from existing website content. The process must minimize human errors during topic creation.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
* Select Suggest topics on the Topics page to extract content from FAQ/support pages or online files.
* Add the suggested topics to your bot.
* Enable the topics.
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-create-topics-from-web
NEW QUESTION 71
You have a model-driven app. You create five Microsoft Excel templates for analyzing customer data.
Four of the templates must be available to all users. The remaining template must be available only to you.
You configure the appropriate security roles for users.
You need to determine how to upload the Excel templates.
Which method should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Table Description automatically generated with medium confidence
Box 1: In the Settings menu, select Document Templates
Templates uploaded from the Settings page are available to all users. You don't need to take any further action.
Administrators can use the Settings page to upload the Excel template. A template uploaded in Settings is available to all users.
For admins: Upload the Excel template
* Go to Settings > Templates > Document Templates.
* Click Upload Template.
* Drag the Excel file into the dialog box or browse to find and upload the file.
* Upload Template dialog box.
* Click Upload.
Box 2: In the view for the email records, select Excel templates
Note: For non-admins or admins wanting to create a personal template: Upload the Excel template Open a page with a list of records, for example, the list of Sales Opportunities. Go to Sales > Opportunities > My Open Opportunities.
* On the menu bar, click Excel Templates > Create Excel Template.
* Click Excel Template > Upload.
* Click Upload to add the Excel template.
* Drag the file into the dialog box or browse to find and upload the file.
* Click Upload.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/analyze-your-data-with-excel-templates
NEW QUESTION 72
A company is creating a canvas app and a model-driven app to manage their customer accounts.
The canvas app requires a business rule to set the Business Type column to large if the customer size is greater than a specific currency value.
The model-driven app requires a business rule to recommend the account rating be re-evaluated when the account goes on credit hold for this app only.
You need to configure the scope for the business rules.
Which scope should you use? To answer, drag the appropriate scopes to the correct business rules. Each scope may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Table
The canvas app requires a business rule to set the Business Type column to large if the customer size is greater than a specific currency value.
Scope the business rule to Entity (Table).
Box 2: Specific form
The model-driven app requires a business rule to recommend the account rating be re-evaluated when the account goes on credit hold for this app only.
For Model
The scope of the business rule determines which forms the business rule will be applied. You set the scope, according to the following:
If you select this item...
The scope is set to...
Entity- The table and all forms for the table
All Forms- All forms for the table
Specific form (account Main Form, for example) - Just that form
Reference: https://debajmecrm.com/business-rules-in-powerapps-canvas-apps/
https://docs.microsoft.com/en-us/power-apps/maker/model-driven-apps/create-business-rules-recommendations-
NEW QUESTION 73
A company creates a Power Virtual Agents chatbot.
You need to determine when live agents are engaged to provide support.
Which metrics should you use? To answer, drag the appropriate metrics to the correct processes. Each metric may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/teams/analytics-summary-teams
NEW QUESTION 74
You are designing a chatbot for a sports outlet.
You need to complete the chatbot.
Which features should you use? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface, text, application, email Description automatically generated
Box 1: Entities
Out of the box, Power Virtual Agents comes with a set of prebuilt entities, which represent the most commonly used stereotype information in real-world dialogs, such as age, colors, numbers, and names.
With the knowledge granted by entities, a bot can smartly recognize the relevant information from a user input and save it for later use.
Box 2: Topics
In Power Virtual Agents, a topic defines a how a bot conversation plays out.
You can author topics by customizing provided templates, create new topics from scratch, or get suggestions from existing help sites.
A topic has trigger phrases - these are phrases, keywords, or questions that a user is likely to type that is related to a specific issue - and conversation nodes - these are what you use to define how a bot should respond and what it should do.
Box 3: Variables
Variables let you save responses from your customers in a conversation with your bot so that you can reuse them later in the conversation.
For example, you can save a customer's name in a variable called UserName. The bot can then address the customer by name as the conversation continues.
You can use variables to create logical expressions that dynamically route the customer down different conversation paths.
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling
https://docs.microsoft.com/en-us/power-virtual-agents/authoring-create-edit-topics
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-flow
https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables
NEW QUESTION 75
You plan on implementing complex business logic in Microsoft Dataverse tables by using Power Automate flows.
You realize that the functionality required to implement the business logic is not available in a Power Automate flow.
The new business logic must work in multiple Dataverse tables. In addition, the operation must return a value after it finishes and must be able to run from an existing Dataverse action.
You need to recommend the method to implement the missing logic.
What should you recommend?
- A. Custom API
- B. Scheduled workflow
- C. Bound action
- D. Unbound action
Answer: D
Explanation:
Explanation
https://docs.microsoft.com/en-us/power-automate/dataverse/bound-unbound
https://docs.microsoft.com/en-us/power-apps/developer/data-platform/custom-api
NEW QUESTION 76
You need to create a system chart for the Account entity.
The chart must display a count of accounts grouped by owner and then display the accounts by Address 1: State/Province for each owner. You begin to configure chart options as shown in the image below.
How should you complete the configuration? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point. The chart must display a count of accounts grouped by owner, and then display the accounts by Address 1 to State/Province for each owner.
Answer:
Explanation:
NEW QUESTION 77
You create a Power Virtual Agents chatbot to reduce the number of incoming support calls that require a live person.
The chatbot does not direct users to the correct information. You determine that this is because the chatbot is not able to identify which product a user is referring to in a conversation.
You need to present a list of products so that users can select the correct product.
What should you create?
- A. Slot filling
- B. Entity
- C. Table
- D. Variable
Answer: A
Explanation:
Explanation
Slot filling is a natural language understanding concept that means saving an extracted entity to an object.
However, in Power Virtual Agents, slot filling means placing the extracted entity value into a variable.
Reference: https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling
NEW QUESTION 78
You set up a new instance of Dynamics 365 for Customer Service.
Users report a variety of issues working with cases on mobile devices.
You need to configure the mobile app to be able to view cases.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
1. User is able to login but can't see Case Records --> "Configure Mobile Settings on Case Entity Level"
2. Users can open cases but cannot see the subject of the case - "configure mobile settings at the field level within the case form
3. User reports that they cannot access the system from Dynamics 365 mobile app --> Configure a security role in the mobile permission set of the appropriate user
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/mobile-app/set-up-dynamics-365-for-phon
NEW QUESTION 79
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Create & Manage Power Automate: 15-20%
- Creating Flows: this objective covers the learners’ skills in activating and deactivating flows, interpreting flow analytical data; interpreting and acting on the results of Flow Checker; implementing logic control and dynamic content & expressions; running actions with the Common Data Service connector.
- Creating & Managing Business Process Flows: this area requires proficiency in configuring parallel braches and business process flow; determining steps & stages; handling business process flow entities for business process flows; adding business rules, action steps, and workflows to business process flows.
- Building UI Flows: the test takers should be able to explain the types of UI flow; establish the use cases for different UI flows; record tasks for the business process; differentiate between attended & unattended UI flows.
Creating Apps with the Help of Power Apps (20-25%)
This subject area encompasses the students’ skills outlined below:
- Creating portal apps (creating a portal app; exposing Common Data Service data; configuring portal web pages, navigation, and forms; configuring portal security including page access and web roles).
- Creating model-driven apps (creating and configuring forms, views charts dashboards, configuring site maps, etc.);
- Creating canvas apps (creating a canvas app; creating canvas app screens; implementing form navigation, variables, formulas, and collections, as well as error handling, etc.);
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