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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Cloud Kicks (CK)wants to organize content on its site so that users can easily search and brows for information.
Which three features should CK use to accomplish this goal?

A) Featured Topic
B) Navigational Topics
C) Content Graph
D) Content Topics
E) Navigation Tree

2. Northern Trail Outfitters has an Experience Cloud site using the Customer Service template. They have noticed that many questions take a long time to receive a response or go completely unanswered.
Which functionality would allow questions to get internal visibility?

A) Limit the number of questions posted per day.
B) Tell users to submit a case for unanswered questions.
C) Create moderators for each topic.
D) Enable Escalate to Case.

3. What are three valid topic types? Choose 3 answers

A) Featured Topic
B) Content Topic
C) Navigational Topic
D) Trending Topic
E) Standard Topic

4. Which three permissions are included for a delegated administrator?
Choose 3 answers

A) Manage object access for external users.
B) Create and edit external user records.
C) Manage permissions sets for external users on their account.
D) Generate new passwords for external users.
E) Add external users to multiple accounts.

5. Cloud Kicks (CK) wants to use its existing single sign-on (SSO) Identity Provider with its new Experience Cloud site.
CKwants to use the Just-in-Time Provisioning feature for Experience Cloud.
Which value is required in the user type?

A) Federation ID
B) Username
C) Entity ID
D) Standard

Solutions: