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SAP C-C4HFSM-91 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. SAP FSM uses full-text search / elastic search in its web applications views and filters. Determine whether this statement is True or False.

A) True
B) False

2. Your customer needs to check the correctness of technicians time. material and expense entries. What is the best way to solve that requirement > Choose the correct answer.

A) Technicians entries are final and no adjustments can be done any more
B) You need to login as a admin user to the Field Service App on the smartphone and can change technician entries there
C) Approval of material. expenses. millages or time efforts is not yet implemented
D) Technician entries can only be changed in ERP itself
E) Technician entries can be approved or modified in the Workforce Management App (Time and Material Journal)

3. To send a sms to technicians when they receive an assignment, you need to.......Choose the correct answer.

A) Open an account and prepay an sms-package from www.sms-boostercom.
B) Set the cloud permission 'sms' READ = TRUE
C) Have a Twillio-Account with sms-send service active
D) Define a business rule in the admin for the company

4. Which activity execution stage is relevant for mobile service workflows? Choose the correct answer.

A) Closed
B) In execution
C) In planning
D) In dispatching

5. Which statements are wrong? Choose the correct answer.

A) One service call in ERP is always matched to only one assignment in the cloud
B) Activities can belong to one service call only
C) Activities can belong to more than one service call
D) One service call in ERP is always matched to more than one assignment in the cloud

Solutions: