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IBM P2170-013 Exam Syllabus Topics:

IBM Intelligent Operations Center Technical Mastery Test v1 Sample Questions:

1. Which of the following statements are TRUE?

A) None of the above
B) Policies are writtenin a scripting language and have access to the event data directly
C) Policies are written using XML with an editor
D) Policies are not available in the Intelligent Operations Center

2. Event content includes which of the following tags for filtering, grouping, and handling events?

A) project name, due date, duration
B) category, urgency,severity, certainty, and area
C) category, completion code, form factor
D) category, due date, affected count

3. The Intelligent Operations Center Standard Operating Procedure component has built-in objects for which of the following?

A) All of the above
B) Work Orders
C) Assets and People
D) Service Requests and Incidents

4. Which are the target customers for the "On Cloud"deployment model?

A) Large cities with in-house staff that want the highest degree of flexibility
B) Customers in regions with regulatory constraints on data location
C) Operations centers with poor Internet quality and/or high cost of Internet service
D) Small to Medium cities that lack in-house staff/skills or large cities for tactical deployments

Solutions: