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HP Selling HP Printing Hardware Sample Questions:

1. What drives customers to implement workflow solutions?

A) HP Web Jetadmin and Universal Print Driver
B) The shift from black and white printing to color
C) Managing the print network
D) Efficiency in using information, which means efficiency in serving customers

2. What is the customer value of the Universal Print Driver?

A) It enables customers to store documents in the cloud through just one driver
B) Its image preview allows users to view zoom edit and re-order pages
C) It provides one driverfor an HP LaserJet MFPs. most printers and some HP OfficeJets
D) it provides industry-leading fleet management tor as little as 15 euros per month for an unlimited number of devices and users

3. Which statement best describes HP OfficeJet print quality'? (Select two.)

A) OfficeJet inks are not as good as laser printing for business printing.
B) Mono only prints are resistant to water.
C) HP only offers mono printing with ink. and this beats laser print outs
D) Customers who work in the Enterprise environment should only be looking at LaserJet printers. HP OfficeJet inks can give you high quality prints that are water resistant.
E) HP OfficeJet inks can withstand highlighter use and resist smearing.

4. Your customer tells you that they had problems in the past with the keys on their Notebook wearing out.
Which feature should you turn into a benefit for the customer'?

A) HP DuraKeys
B) HP DuraFinish
C) spill resistant keyboard
D) HP 3D DriveGuard

5. Why is it important to sell reliable printers to your customer?

A) A happy customer is a loyal customer
B) The customer will be more likely to purchase a Managed Print contract
C) Reliable printers typically have the highest margins
D) The only reliable technology is Laser and they are the best for customers

Solutions: