Exam Name: Appian Certified Analyst
Certification Provider: Appian
Corresponding Certification: Appian Certification Program
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Appian ACA-100 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Appian Software Development Lifecycle (SDLC) | 22% | - Evaluate the test scenario before user acceptance testing (UAT) - Identify use cases for various environments - Recognize the roles and associated responsibilities of team members - Differentiate between various stages of the Appian SDLC - Explain the different agile scrum ceremonies - Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) |
| Topic 2: User Story Creation | 14% | - Work with the Product Owner in managing product backlog - Categorize user stories and collect appropriate requirements based on categorization - Explain the different components of a story (e.g., description, acceptance criteria, dependency) - Illustrate the standard user story format - Identify the story status (e.g., Draft, Defined, Done) |
| Topic 3: Introduction to the Appian Platform | 24% | - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database - Recognize role-based application security - Describe common Appian use cases (platform capabilities) - Recognize different Appian user experiences - Identify commonly used Appian resources (Appian Community, playbook, help documentation) - Identify the purpose of each Appian object - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) - Design the user experience (in collaboration with the development team) |
| Topic 4: Requirements Gathering | 20% | - Identify and manage requirement dependencies and constraints - Translate business needs into Appian-specific requirements - Document and validate business requirements - Identify key stakeholders and their roles in the requirements process - Describe techniques for eliciting requirements (interviews, workshops, observation) |
| Topic 5: Business Process Modeling | 20% | - Identify common Business Process Model Notation (BPMN) elements - Illustrate the best method to clearly define user roles when creating a process model diagram - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) - Identify automation opportunities from a given process - Specify which nodes would or would not be used in a given scenario - Describe the benefits of creating a future state process model with SMEs - Explain the most common gateway types in the Appian Process Modeler |
Appian Certified Analyst Sample Questions:
Which Appian gateway node can only trigger a single outgoing path?
- A. XOR
- B. OR
- C. COMPLEX
- D. AND
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You are part of a project team building an application for organizing and automating an approval process for purchase orders.
Each purchase order requires approvals from multiple users within the application, and these approvals are sequential (for example, User B receives an approval task after the completion of User A's approval task). Your team is responsible for showing the approval step of each purchase order on its purchase order record.
Which Appian interface component should you use to best display the completed, current, and future approval steps for each purchase order?
- A. Milestone Component
- B. Gauge Component
- C. Progress Bar Component
- D. Org Chart Component
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What are two benefits of creating future state process models (or process models-to-be)?
- A. They capture Robotic Process Automation (RPA) intervention specifics from Appian.
- B. They capture integration definitions, showcasing necessary automation details.
- C. They can help identify opportunities where Appian features can bring in automation.
- D. They can capture high-level product vision and goals.
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Which one of the following Appian object combinations allows you to directly access and use data from the Appian database?
- A. An expression rule with an integration call
- B. An interface object with an integration call
- C. A process model that uses an Export to Excel smart service
- D. An expression rule with a query
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An organization wants to automate identification of its dissatisfied customers based on the ticket description and assign the appropriate team to provide a quick resolution.
What is the best way to auto-classify the dissatisfied customers as part of processing?
- A. Using a natural language connected system
- B. Using a decision table
- C. Using an image analysis connected system
- D. Using a SAIL form
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