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Avaya 3001 Exam Syllabus Topics:

SectionObjectives
System Installation and Initial Configuration- Platform deployment
  • 1. Network and IP configuration
    • 2. Initial system setup
      • 3. Software and firmware installation
        Maintenance and Troubleshooting- System support
        • 1. Monitoring and diagnostics
          • 2. Fault isolation and problem resolution
            • 3. Backup and restore
              IP Office Architecture and Components- IP Office system architecture
              • 1. Hardware components and licensing
                • 2. Control units and expansion modules
                  Voice Applications and Connectivity- Communication services
                  • 1. SIP trunk configuration
                    • 2. Networking and interoperability
                      • 3. Voicemail configuration
                        Security and Administration- Administrative management
                        • 1. System security settings
                          • 2. Access control and authentication
                            • 3. Maintenance best practices
                              User and Telephony Configuration- Endpoint configuration
                              • 1. User creation and management
                                • 2. Hunt groups and feature programming
                                  • 3. Extension and telephone configuration

                                    Avaya IP Office Configuration and Maintenance Sample Questions:

                                    1. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

                                    A) Advanced
                                    B) Dependencies
                                    C) Log on
                                    D) General


                                    2. In the exhibit, the IP Office configuration shows two licenses as being "Obsolete". What does this mean?

                                    A) This is a temporary upgrade license.
                                    B) The license is the wrong license for the SD Card installed in the IP Office.
                                    C) The license is not needed on the installed release of the software.
                                    D) The license requires a second temporary license be loaded to allow this license to be valid.


                                    3. Which Windows command is used to determine which ports the server is currently using?

                                    A) netstat -an
                                    B) ipconfig /displaydns
                                    C) portqry
                                    D) show ports
                                    E) netsh interface dump


                                    4. Which line must be added to the 46vpnsetting.txt file to inform 4600 Series VPN remote telephones to use IP Office licensing?

                                    A) SET LIC 1
                                    B) SET PHNIC 011
                                    C) SET SMBLIC 1
                                    D) SET AUTH 0


                                    5. A customer wants use SIP endpoints in the future. VoIP settings are shown in the exhibit
                                    Which option will satisfy the customer's requirement?

                                    A) H.323 Auto-create User
                                    B) H.323 Auto-create Extn
                                    C) SIP Trunks Enable
                                    D) H.323 Gatekeeper Enable
                                    E) SIP Registrar Enable


                                    Solutions:

                                    Question # 1
                                    Answer: C
                                    Question # 2
                                    Answer: C
                                    Question # 3
                                    Answer: A
                                    Question # 4
                                    Answer: C
                                    Question # 5
                                    Answer: E

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