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Pegasystems PEGACSSA72V1 Exam Syllabus Topics:

Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:

1. In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account.
Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement? (Choose Two)

A) Apply a when condition to the first step to persist only cases requiring updates.
B) Configure the first step to instantiate the case type as a temporary case.
C) Configure the starting flow to instantiate the case type as a temporary case.
D) Add a Persist Case shape after the first step.

2. Consider the following user story:
As a loan officer, I want to be able to automatically accept the next available application for review so I can complete the next highest priority case.
How do you implement this user story?

A) Use a ToLeveledGroup router and Pega's Get Next Work functionality.
B) Use a ToDecisionTree router and the GetNextWorkCriteria decision tree.
C) Use a ToWorklist router and the GetNextWorkCriteria decision tree.
D) Use a ToWorkbasket router and Pega's Get Next Work functionality.

3. You have a requirement to associate users in different units to the same workbasket. How do you implement this requirement?

A) Associate the users to a common work group. Then associate the work group to the appropriate units.
B) Associate the users to a common unit. Then associate a workbasket to the common unit.
C) Associate the users to a common work group. Then associate a workbasket to the work group.
D) Associate the users to a common workbasket. Then associate the workbasket to the appropriate units.

4. The ruleset list for an application consists of the following rulesets, ordered from highest to lowest:
* SelfService:01-01
* TGB-HR:01-01
* TGB:01-01
A rule with an Apply to: class of TGB-HR-SelfService-Work-TimeOff references a rule named ConfirmRequest. The four instances of ConfirmRequest in the rules cache are shown in the following table.

Which is chosen during rule resolution?

A) TGB .ConfirmRequest (TGB:01-01-02)
B) TGB-HR-SelfService-Work .ConfirmRequest (SelfService:01-01-01)
C) TGB-HR-SelfService-Work-TimeOff .ConfirmRequest (SelfService:01-01-01)
D) TGB-HR-SelfService-Work-TimeOff.ConfirmRequest (SelfService:01-01-02)

5. A subset of users is allowed to attach a scanned document to a case. Which attachment feature do you leverage to implement your solution?

A) Enable attachment level security.
B) Define a specific access group.
C) Configure an attachment type.
D) Configure an attachment category

Solutions: