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HP HP2-I47 Exam Syllabus Topics:

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. Name two specific pain points a customer might have that HP Fix Services can help address. (Select two.)

A) Employees are less productive due to maintenance issues.
B) Customer needs to focus on CapEx rather than OpEx.
C) Changing trends have had a negative impact on business performance.
D) Customer is not set up for remote working
E) Customer is facing increased cyberthreats.

2. What is the benefit for HP Partners to attach HP Lifecycle Services to HP hardware? (Select two.)

A) By offering a tiered volume discount strategy that can be passed along to customers
B) By increasing the average unit price of hardware sales to drive higher margins
C) By extending the length of the contract's term indefinitely until canceled by one or the other party
D) By decreasing the length of the standard hardware warranty
E) By increasing customer stickiness via deeper relationships through end-to-end solutions

3. A customer is considering a refresh of the devices used by their employees and asks you about adding HP Care Packs for these devices.
What is an important consideration that you should discuss with this customer?

A) The HP Post Warranty Service can be purchased for HP devices up to a year after the Care Pack has expired.
B) HP Care Packs must be attached at the time of purchase or within 90 days of the purchase of the devices.
C) An HP Care Pack does not cover a device if the Care Pack was not bundled with the purchase of the device.
D) An HP Care Pack covers devices that are in good working condition; the HP Post Warranty Service covers devices that are no longer in good working condition.

4. Name the three hardware-enforced commands provided by HP wolf Protect and Trace. (Select three.)

A) Erase
B) Restore
C) Find
D) Report
E) Lock
F) Replace

Solutions: