Exam Name: WGU Organizational Behavior (GTO1, C715)
Certification Provider: WGU
Corresponding Certification: WGU Certification
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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Group Development | ~17% | - Group formation and stages
|
| Organizational Culture | ~17% | - Culture definition and components
|
| Performance Evaluation | ~17% | - Evaluation systems and methods
|
| Leadership | ~17% | - Leadership theories and styles
|
| Behavioral Influences | ~17% | - Individual behavior drivers
|
| Teams and Team Building | ~17% | - Team types and effectiveness
|
WGU Organizational Behavior (GTO1, C715) Sample Questions:
What is true about the relationship between performance evaluation and motivation?
- A. The relationship is strong for employees but weak for managers.
- B. The relationship does not depend on the perceptual process.
- C. The relationship is strongest when employees know that traits are the criteria used for the evaluations.
- D. Employees must have confidence that the effort they exert will lead to a favorable performance evaluation.
Correct Answer: D 🗳️
Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).
A team was assigned a project. Halfway through the project, however, it became obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had strong technical expertise as well as problem-solving and decision-making skills. However, other abilities for effective teamwork were overlooked. Which ability necessary for team members was overlooked?
- A. Intellectual coherence
- B. Interpersonal skills
- C. Authoritarian personality
- D. Propensity for social loafing
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).
What is an advantage of a strong organizational culture?
- A. Core values are not intensely held and widely shared.
- B. There is a formation of strong employee commitment.
- C. There is ambiguity in what employees perceive as expectations.
- D. The internal climate exhibits low behavioral control.
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).
A team is struggling to resolve procedural issues that govern their performance. What should the team leader do to resolve the problem?
- A. Research the problem and impose a solution
- B. Appoint an assistant team leader to track the struggles and report back
- C. Ask questions and help team members talk through the problem
- D. Rearrange roles within the team by adding members
Correct Answer: C 🗳️
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Although team performance has been fairly good, members feel that more could be done to improve their effectiveness. They feel that some team members could be more collaborative. Which type of reward system could be used effectively in this situation?
- A. A system that emphasizes group rewards for maximizing productivity
- B. A system that emphasizes rewards for individual contributions as well as for selfless contributions
- C. A system that emphasizes individual rewards for aggressive competitiveness
- D. A system that emphasizes group rewards based on aggressive competitiveness
Correct Answer: B 🗳️
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