Exam Name: Salesforce Certified Platform Strategy Designer
Certification Provider: Salesforce
Corresponding Certification: Salesforce Strategy Designer
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Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tools and Artifacts | 23% | - Documentation and visualization - Decision-making tools - Design frameworks and methods - Strategy mapping and modeling |
| Topic 2: Value Design | 32% | - Context and innovation impact - Ethics and value alignment - Strategic direction and rationale - Value measurement and outcomes |
| Topic 3: Leveraging Adjacent Roles and Skills | 19% | - Working with product and business teams - Collaboration with architects and designers - Integrating UX and technical perspectives - Leading cross-functional work |
| Topic 4: Intangible Deliverables | 26% | - Stakeholder alignment - Culture and capability building - Governance and mindset - Change and adoption enablement |
Salesforce Certified Platform Strategy Designer Sample Questions:
A strategy designer at Cloud Kicks is working on a strategic vision for a new movement tracking app that integrates with their footwear. Which approach should validate the market for this concept?
- A. Recruit target users to test price points at which they would be willing to purchase the app.
- B. Meet with developers to estimate the effort required to deliver the proposed experience.
- C. Gather a team to ideate and craft concepts that stretch the company ' s current capabilities
Correct Answer: A 🗳️
Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).
Cloud Kicks has designed two new features for its online shopping experience. Feature A is a tracker to show existing customers when their footwear will arrive. Feature B gives the option to invite friends to purchase, too, focusing on acquiring new customers. Which criteria should the strategy designer use to determine which feature to build first?
- A. Outcome and bandwidth
- B. Resourcing and budget
- C. Value and effort
Correct Answer: C 🗳️
Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).
A cross-disciplinary team is starting a new design initiative for Cloud Kicks, and the strategy designer is leading the effort. What is one way to increase the team ' s psychological safety to encourage productive collaboration?
- A. Ask everyone to share a personal experience.
- B. Ask everyone their expected level of project involvement.
- C. Ask everyone to introduce themselves via title and greatest success.
Correct Answer: A 🗳️
Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).
A strategy designer researched the idea of implementing bitcoin on the checkout page and discovered some unrelated customer pain points around shopping and buying products. It is determined that fixing the existing process is more important than implementing bitcoin as a payment method. Which method should be used to convey and rationalize this recommendation to business and product stakeholders?
- A. Customer co-design session
- B. Journey mapping
- C. Competitive analysis
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).
Cloud Kicks ' (CK) product teams are well-led, productive, and meet their KPIs. However, the teams tend to become siloed and focused on their individual team priorities, occasionally leaving CK ' s customer experience fragmented. Which tool should CK ' s strategy designer recommend to grow and nurture cross- departmental collaboration?
- A. Annual leadership summit
- B. V2MOM with shared methods
- C. Roadmap of cross-product features
Correct Answer: B 🗳️
Explanation: Only visible for PrepAwayExam members. You can sign-up / login (it's free).
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