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Salesforce Certified Education Cloud Consultant Sample Questions:

1. A large university integrates over one million student Consult records from its Student Information System (SIS) ................... The university has adopted the Education Data Architecture (EDA) Administrative account ................................................ Records in Salesforce is Integration User.
What should the consultant discuss with the university?

A) Account data skew
B) Ownership data skew
C) API call limits
D) OAuth token limits

2. A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
Which solution should a consultant recommend?

A) Einstein Next Best Action
B) Digital Engagement
C) Service Cloud
D) Salesforce Identity

3. The Admissions office sends 25 email 10 students slarty. The Director of needs to manage cohorts of prospective students and automate personalized emails.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers

A) Salesforce Campaigns
B) Journey Builder
C) Datarama
D) Salesforce Inbox

4. The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives.
Which solution should the Marketing team consider that will enable former students to update their email address?

A) experience Cloud
B) Salesforce Engage
C) Salesforce Inbox
D) social Studio

5. A consultant needs to migrate information from a university's legacy system and reference the corresponding Education Data Architecture (EDA) objects and fields in Salesforce.
What should the consultant reference to complete this task?

A) Lightning Connect
B) EDA Data Dictionary
C) Data Loader
D) EDA Settings

Solutions: