Exam Name: Fundamentals of Applying Tivoli Service Availability and Performance Management Solutions 2009
Certification Provider: IBM
Corresponding Certification: IBM certifications I
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IBM 000-028 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Tivoli Product Portfolio | - IBM Tivoli Monitoring components (TEMS, TEPS, agents) - IBM Tivoli Enterprise Console and integrations |
| Topic 2: Availability Management | - Service availability concepts - Fault detection and recovery - Monitoring and event management |
| Topic 3: IBM Tivoli Availability and Performance Management Overview | - Integration with ITIL processes - IBM Tivoli service management architecture |
| Topic 4: Service Management Blueprint | - Maturity model for infrastructure management - IBM service management model |
| Topic 5: Capacity and Performance Management | - Capacity planning and forecasting - Workload and resource optimization - Performance monitoring metrics |
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