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BlackBerry 10 Support Specialist Sample Questions:

1. What constitutes use of a license seat on a BlackBerry Device Service (BDS)?

A) Active user
B) Active user and devices
C) Active devices
D) A user

2. What are the encryption options available when adding an IMAP email account?

A) AES,3DES
B) S/MIME, PGP,TrueCrypt
C) SSL,StartTLS.Off
D) 128-Bit TKIP

3. How can a user verily that BlackBerry data can be transmitted?

A) BB Dots beside signal
B) Text messaging is working
C) Mobile network settings has green arrows
D) User has 3G

4. How is the Settings menu accessed within BlackBerry World?

A) Swipe left from the right bezel
B) Swipe up from the bottom bezel
C) Swipe right from the left bezel
D) Swipe down from the top bezel

5. What desktop client allows for backup and restore of a BlackBerry 10 (BB10) device?

A) BlackBerry Link
B) BlackBerry Desktop Manager
C) From the BlackBerry 10 home screen >Setup>Device Switch>transfer BlackBerry data to media card
D) BlackBerry Administration Service client, Devices>connected devices>Backup

Solutions: